Delivery types and costs
fast, safe, delivered to your address
Several ways to deliver your order. Lead time depends on the product, and the delivery cost is shown in the cart. For larger orders €217.39 and covers all shipping methods except pallet shipments.
Your order — fast and safe
Order lead time depends on the specific product. We make most letters, crosses and ornaments of stainless steel to order, so shipping takes between 3 and 21 business days. Selected designs — marked "Ships within 24 h" on the product page — we ship within 24 hours of the payment being credited. We pack carefully, label precisely and hand the parcels over to trusted carriers.
The delivery cost is shown in the cart for orders €217.39 For pallet shipments, the cost is set individually because of their size and weight.
Fulfillment in 3–21 days
Most products are made to order — the time depends on the complexity of the order and production workload. Selected designs ship within 24 h.
Safe packaging
We pack stainless steel products in special protective packaging — bubble wrap, foam and reinforced cartons.
Package Tracking
After your order is shipped, you will receive a waybill number, so you can check the status of your order at every stage of delivery.
Available Shipping Methods
Delivery options for Zecero products. Choose the one that suits you best.
GLS Courier
Courier delivery to the address you provide by the international carrier GLS. Delivery to your door during business hours, with the option to arrange details by phone.
GLS parcel lockers
Convenient parcel pickup from the network of GLS ParcelLocker machines. An ideal solution if you value flexible pickup times, as you can collect your package 24/7.
InPost Courier
Standard InPost courier delivery to the address you provide. A leading logistics operator with a dense delivery network and high service quality.
InPost parcel lockers
Collect your parcel from an InPost parcel locker at a time that suits you, with no need to meet the courier.
DPD Courier
International carrier DPD, with delivery to the address you specify. Good tracking options, the ability to redirect your parcel in the app, and delivery to EU countries.
Delivery to your country
For orders worth from €217.39 we cover the shipping cost. We will send your order by one of the available delivery methods, at no cost to you. This option is not available for pallet shipments because of their size.
For oversized products
Some of our products, such as complete gravestones, larger structural elements or wholesale orders, require pallet transport. This is a dedicated service, adapted to the weight, size and safety requirements of the shipment.
Heavy transport for special orders
Professional transport of steel products, up to 1000 kg on a single EUR Euro pallet. The freight forwarder will agree the delivery notification date with you.
Overview of all methods and costs
The full list of delivery prices in one place — all methods, delivery times and prices. Choose the option that best suits your order.
| Delivery method | Lead time | Price |
|---|---|---|
GLS CourierDelivery to the address you specify | 3–21 days | €5.43 |
GLS parcel lockersPickup from a parcel locker 24/7 | 3–21 days | €4.35 |
InPost CourierCourier to the address you specify | 3–21 days | €5.43 |
InPost parcel lockersThe most popular option in Poland | 3–21 days | €4.35 |
DPD CourierInternational delivery | 3–21 days | €5.43 |
 Delivery to your countryFrom €217.39 · excluding pallet shipments | 3–21 days | €0.00for orders from €217.39 |
Your order in four steps
From placing your order to receiving your parcel — see how simple the whole delivery process is at Zecero.
Placing the order
Add products to your cart, choose a delivery method and a payment method. You will receive an order confirmation by e-mail.
InstantMade to order
Our specialists make the ordered stainless steel product — every element is finished by hand with the greatest precision.
3–21 business daysPacking and shipping
We pack your order in secure packaging and hand it over to the chosen carrier. You will receive a tracking number.
1 dayDelivery
The parcel is delivered to the address you provide. You receive an SMS and an e-mail notification when it is ready.
1–3 daysCheck the status of your shipment
After your order is shipped, you will receive an e-mail with the tracking number. Use the direct links to the carriers' tracking pages.
DPD
DPD's Predict system lets you track your parcel and change the delivery date directly in the app or on the website.
Track shipmentEvery shipment properly protected
Stainless steel needs careful packing, so we pay attention to every detail to make sure the product reaches you undamaged. Every shipment is insured, and if it is damaged in transport, we respond quickly and replace the product with a new one.
Shipment insurance
Every order is insured against transport damage. If an item is damaged, we replace it at no additional cost.
Protective packaging
Bubble wrap, EPE foam, reinforced five-layer cartons and security tape. We pack as if for a museum delivery.
Status notifications
You will receive an e-mail and a text message after every status change, from dispatch through the sorting facility to delivery at your door.
Hassle-free complaints
If something went wrong, let us know. We will process your complaint within 14 days, promptly and without unnecessary formalities.
Courier delivery
We deliver across Europe
We fulfill orders in Poland and in selected European Union countries. Check which zones we deliver our products to.
Poland
Courier delivery to your country, cost shown in the cart. Pallet delivery is possible.
Czech Republic and Slovakia
Direct courier delivery by GLS and DPD. Full logistics service and invoicing in EUR.
Germany and Austria
GLS and DPD courier delivery to German-speaking countries. Service in German and English.
Netherlands and Belgium
Full export service through DPD. All customs documents and declarations are prepared by us.
France and Italy
Delivery to Western and Southern European countries. Individual quotes for larger orders.
Other EU countries
We ship to all European Union countries. Please contact us to check the terms.
Frequently asked questions about delivery
Everything worth knowing about shipping, lead times and delivery costs in the Zecero shop.
We make most products in the Zecero shop — letters, crosses, ornaments and gravestone elements — to order from stainless steel. Lead time depends on the product, its complexity, the chosen finish and current production workload.
Selected designs marked "Ships in 24 h" on the product page (e.g. Greta letters and crosses 1801 and 1802 in polished and satin finishes) are shipped within 24 hours. Other standard letters and crosses in popular sizes usually ship within 3–7 days. Custom-order products, with engraving or non-standard dimensions, may take up to 21 business days.
The delivery cost is shown in the cart for orders €217.39 The delivery cost depends on the destination country and the size of the order, and it is shown in the cart before you pay.
For orders under €217.39 standard rates from the price list apply — from €4.35 for €5.43 for courier delivery. Pallet shipments, which are quoted individually because of their size, weight and the need for specialist transport, are priced separately.
We ship immediately after the ordered product has been made and your payment has been received. In practice, this means 3 to 21 business days from placing the order.
After your parcel is dispatched, you will receive an e-mail notification with a tracking number, which lets you follow the delivery status in real time.
Yes — we offer free personal pickup at our warehouse at: ul. Gnieźnieńska 26, Janikowo near Poznań, 62-006 Kobylnica. Please arrange the pickup in advance by phone or e-mail.
Once your order is put together, we will let you know it is ready for pickup and agree on a convenient date.
We use pallet shipping for oversized or heavy products and for wholesale orders — complete gravestones, large structural elements and sets for stonemasonry workshops. We secure the steel elements with binding straps, stretch film and protective foam.
The cost of pallet transport is set individually, depending on weight, size and delivery location. The carrier will agree the delivery appointment with you by phone in advance.
If you notice damage to the packaging on delivery, be sure to draw up a damage report in the presence of the courier — this speeds up the complaint process.
Every Zecero shipment is insured, so in the case of confirmed transport damage we replace the product with a new one or refund the full order amount. Please contact us immediately after receiving the parcel.
Yes — we regularly handle orders from Germany, Austria, the Czech Republic, Slovakia, the Netherlands, Belgium, France and other European Union countries. For each international delivery we choose the most suitable carrier — most often DPD or GLS.
Delivery time to EU countries is 5 to 21 business days, depending on the destination country. The cost of international shipping is calculated individually when you finalize the order.
Yes — most of the carriers we use allow you to change the delivery address or date. The easiest way is through the mobile app:
InPost — the carrier's mobile app, DPD — the Predict service in the app or on the website, GLS — the FlexDelivery option in the tracking panel.
If you have any doubts, please contact our customer service — we will help you find the best solution.
Request with delivery to your door today
Six delivery methods to choose from, fully secure packaging and fast order processing — all so that you receive top-quality stainless steel products as soon as possible.