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Stonemason Zone
Subcategories Category
Contact us

We are at Your disposal

We respond to inquiries within 24 business hours. Choose the most convenient way to get in touch — phone, e-mail, form, or a visit to our workshop in Janikowo near Poznań.

Office phone

+48 61 867 40 94

Mon–Fri 8:30–16:30

Sales department

+48 531 541 808

Mon–Fri 8:30–16:30

E-mail address

office@zecero.com

Reply within 24 business hours

Workshop and showroom

ul. Gnieźnieńska 26, Janikowo k. Poznania

62-006 Kobylnica

Write to us

Contact form

Choose whether you are writing as an individual customer or as a company — we will show only the fields that are really needed. B2B inquiries go straight to a sales representative.

Send message

Fields marked * are required. During office hours we usually reply within a few hours.

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Message sent. We will reply within 24 business hours.
Visit us

Production workshop
and showroom

Zecero
ul. Gnieźnieńska 26, Janikowo k. Poznania
62-006 Kobylnica Enter from the main road; customer parking is available on the premises. We recommend arranging your visit by phone.

Who to contact

Our departments

Write directly to the right department — you will receive a reply sooner, and from the person who knows your matter best.

Sales department

Individual customers

Quotes for single products, choosing letters and decorations for a particular gravestone, and putting together an order.

B2B Zone

Stonemasons and wholesale

Wholesale prices, a dedicated account manager, VAT invoices with deferred payment terms, priority production and export to the EU.

Complaints and service

After-sales support

Complaint requests, returns, replacement of damaged goods, and advice on installing and maintaining stainless steel.

Frequently asked questions

Before you write

The six questions we receive most often. If yours is not here, the form is above.

On business days we usually reply within 4–6 office working hours (8:30 a.m.–4:30 p.m.). The maximum is 24 business hours. Messages received over the weekend are handled first thing on Monday morning.
Yes, the showroom is open during office hours, Monday to Friday, 8:30 a.m.–4:30 p.m. Please arrange your visit in advance — +48 61 867 40 94 or office@zecero.com — that way an advisor will be there for you.
Yes — it is our specialty. We prepare a quote based on a sketch, a photo or a vector file (AI, PDF, DXF). A custom project usually takes 5–10 business days to complete — we give the exact date with the quote. In the form, choose the topic "Custom project".
The program is intended for stonemasonry workshops and businesses in the funeral industry: a permanent 30% discount from the first order, a dedicated account manager, VAT invoices with a 7–30 day payment term and priority production. Fill in the form under the "Company / stonemasonry" option or see the B2B Zone.
Selected designs (marked "Ships in 24 h" on the product page) ship within 24 hours. All other products are made to order in 3–21 business days — the exact time for the chosen variant is shown on the product page.
Yes. We issue a VAT invoice for every B2B order, and for individual customers on request. We ship throughout the European Union and to Switzerland, Norway and the United Kingdom. For companies with an active EU VAT number, we apply a 0% rate.
For professionals

You run a stonemasonry workshop?

Join the Zecero B2B program: wholesale prices, a dedicated account manager and priority order processing. We supply more than 1000 stonemasonry workshops in Poland and worldwide.

1000+Stonemasonry workshops
24 hAverage response time
30Years of experience
10 yearsCorrosion warranty